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Protecting yourself Online
Your Security
Canadian Tire takes your security very seriously. In addition to the efforts we
make to protect your information we suggest you take a number of steps to protect
yourself, as well. If you ever have any questions about your security online you
can always call 1 800 459 6415.
More about:
Your Password is Important Information
Don't disclose your password(s) to anyone or save it on your computer. Choose a
password that is unique and memorable but not easy for others to guess
(e.g. birthdays, telephone numbers, or sequential numbers are not good choices).
Disable memorized password functions on your browser.
Use Anti-Virus Measures and a Firewall
Use of anti-virus software installed on your computer can help protect you
against viruses received through email attachments, downloads from the Internet or
other sources. Keep your anti-virus software updated to help protect against the
constant threat of new viruses. Firewalls filter information your computer can
receive from the Internet, and help prevent unauthorized access to or from your computer.
Use a firewall to protect your computer from intrusion by hackers.
Use a Supported Browser and Take Advantage of Software Updates
Software updates help reduce your vulnerability to unauthorized access of your
computer and hacker attacks. Use a web browser that supports at least 128-bit
encryption to access CTFS.com. Encryption converts information into a more secure
format for transmission. Most browsers come with 128-bit encryption.
Be Vigilant When Opening and Responding to Emails
Canadian Tire Financial Services Limited and Canadian Tire Bank do not, and will not,
send you emails asking you for information or details around your online banking
information. Never give out your online banking customer number or password in
response to an email.
If you have given us your email address, you may sometimes receive email from us
that will inform you about Canadian Tire products or promotions. These emails will
never ask you to give us personal information related to online banking.
If you have received an email that appears to be from Canadian Tire asking you for
online banking details, please do not click on any links or reply to the email.
Call us immediately at 1 800 459 6415.
More Tips to Help Protect Your Security:
- You can recognize a Phishing attempt a number of ways. Usually they start with a generic greeting; the e-mail indicates an issue with your account and it will request you follow an included link to a web page to login and solve the problem.
- Always check the website address when logging in to online banking to ensure the address line contains 'CTFS.com'.
- Always log-out of online banking.
- We will log you out of online banking automatically after 20 minutes of inactivity on your computer, however, you should always log-out at the end of your banking session.
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