FAQs

Earn unlimited cash back everywhere

 

At Canadian Tire, your satisfaction is very important. If you have a question about the Cash Advantage® MasterCard® Card that was not answered on this page, please call 1-800-459-6415 to speak with a Customer Service Representative.

Card Benefits

Card Features

Applications

Card Usage

Payments

Cancelling Cards

PayPass

  1. Who accepts Paypass?

Other Questions

Card Benefits

  1. How does the Cash Advantage Rewards Program work?
    • You can earn unlimited cash back rewards on your Cash Advantage® MasterCard® during each program year. A program year consists of 12 consecutive months starting on the date you are enrolled in the program. You are automatically enrolled in the program when your application for the Cash Advantage MasterCard is approved.
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  2. How much Cash Back can I earn?
    • You earn cash back rewards based on your annual net new eligible purchases. You can earn 0.25%, 0.5%, 1% or 1.5% cash back on the card and the amount of cash back you can earn is unlimited!
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  3. How much do I have to spend to qualify for higher cash back reward earnings?
    • You earn cash back rewards each time that a qualifying purchase is posted to your Cash Advantage MasterCard account. The rate at which you earn cash back rewards depends on the balance of net new eligible purchases (purchases less credits) that you have accumulated during the program year. Cash back rewards are calculated as follows: at the rate of 0.25% on the first $1,500 of net new eligible purchases; at the rate of 0.50% on net new eligible purchases above $1500 up to and including $3000; at the rate of 1.0% on net new eligible purchases above $3,000 up to and including $24,000; and at the rate of 1.5% on net new eligible purchases above $24,000.
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  4. Will my statement let me know my cash back reward earnings balance?
    • Your statement will indicate your cash reward earnings balance at the time of the statement. Your cash rewards earned are directly connected to your annual qualifying balance or “Spend to calculate reward” which is also indicated on your monthly statement.
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  5. What purchases qualify for the cash back rewards program?
    • All eligible purchases made on the card at Canadian Tire Gas Bars, Canadian Tire stores, and all eligible purchases made anywhere MasterCard is accepted, i.e., groceries, bill payments, travel, restaurants, gym memberships, etc. Use the card for the things you buy every day to earn more cash back on your purchases. The following do not qualify as eligible purchases: interest charges, balance transfers, cash advances (and any transaction treated like cash advances), fees, insurance and membership services offered by Canadian Tire Financial Services Limited, or any gambling transaction (including the purchase of lottery tickets and all transactions at a casino) or the transfer of money.
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  6. Doubling your earning rate:
    • When you use the card at Canadian Tire stores, Canadian Tire Gas Bars or Mark's Work Wearhouse/L'Équipeur stores, you’ll double the rate at which you earn cash back rewards. For example, if your annual net new purchases are $1800, and you purchase an item for $200 at Canadian Tire, you will earn cash back at a rate of 1% vs 0.5% had you purchased that item somewhere else.
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  7. Exclusions:
    • The following do not qualify as eligible purchases: interest charges, balance transfers, cash advances (and any transaction treated like cash advances), fees, insurance and membership services offered by Canadian Tire Financial Services Limited, or any gambling transaction (including the purchase of lottery tickets and all transactions at a casino) or the transfer of money.
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  8. How do I receive my cash back rewards?
    • Once a year, for the statement period ending in your anniversary month (the month you were enrolled in the Cash Advantage MasterCard Cash Rewards Program), cash back rewards that you have accumulated as of your statement date for that statement period will (if you are entitled to use your Cash Advantage MasterCard account at that time) be automatically applied to your Cash Advantage MasterCard account to reduce the balance for determining the minimum payment. You may also request, at any time (if you are entitled to use your Cash Advantage MasterCard account at the time of the request), that the cash back rewards that you have accumulated be applied to your Cash Advantage MasterCard account to reduce the balance for determining the minimum payment due on the next payment due date. To make such a request, you must call 1-800-459-6415.
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  9. Is there a maximum reward that I can earn with the Cash Advantage MasterCard?
    • No, the card rewards you with unlimited cash back on your eligible purchases everywhere you shop.
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  10. Is there an annual fee for the Cash Advantage MasterCard?
    • There is no annual fee on the Cash Advantage MasterCard!
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  11. Will supplementary card purchases on my account also earn cash back rewards?
    • Yes. Eligible supplementary card purchases on the account will count towards the primary account holders cash reward earnings. Once all of the cards are activated, all eligible purchases from all cards contributes to the qualifying balance that determines the cash reward percentage for the primary account holder.
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  12. Will my purchases outside Canada be converted to Canadian funds and used towards my qualified purchases?
    • Yes, eligible purchases will be converted to Canadian dollars in accordance with your cardmember agreement and the Canadian dollar amount will be used towards calculating your cash back rewards and net annual spending.
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  13. What’s better, Canadian Tire ‘Money’ On The Card® awards1 or cash back rewards?
    • Both rewards programs are unique and only you can decide which is best for you depending on how you would use each card. The choice is yours to make!
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Card Features

  1. Can I get a better interest rate?
    • Please call the customer service line at 1-800-459-6415 to discuss.
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  2. Can I get a higher credit limit?
    • Please call the customer service line at 1-800-459-6415 to discuss.
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Applications

  1. Where can I apply for a supplementary Cash Advantage MasterCard?
    • Please call customer service at 1-800-459-6415.
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Card Usage

  1. Can I use the card at any ABM?
    • You may use the card at any ABM worldwide that displays the MasterCard®, Maestro®, and Cirrus® network symbols. Please be aware that cash advances are not included in the qualifying balances.
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  2. Am I prohibited from using the Cash Advantage MasterCard for commercial purchases?
    • The Cash Advantage MasterCard should not be used in connection with business transactions.
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Payments

  1. Where can I make payments to my accounts?
    • You may make your payment at any Canadian Tire store or at most financial institutions across Canada through a teller, online, telephone, wireless and ABM banking by selecting "Canadian Tire MasterCard" as the Biller (Payee); or by mailing your cheque to Canadian Tire Bank, P.O. Box 4653 Stn. A. Toronto, ON M5W 5G4.
    • To ensure that your payment is delivered/processed on time, we recommend you pay your bill at least three (3) days before the due date and include the return portion of your statement. Please make your cheque payable to Cash Advantage MasterCard and write your MasterCard account on the front of your cheque. Gift Cards will not be accepted as payment.
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  2. Will my Cash Advantage rewards be used as a payment on my Cash Advantage MasterCard account?
    • On the month(s) you receive your cash reward, your cash rewards will reduce the balance for determining the Minimum Due, but not the balance for the purpose of calculating interest or balance-based insurance premiums. By applying cash back on your account, the bills are paying you for once, by reducing the amount of your minimum due.
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Cancelling Cards

  1. If I close my Cash Advantage MasterCard account, am I entitled to the cash back rewards that are accumulating in my rewards account?
    • No. If you would like to redeem the cash rewards you have earned prior to closing your Cash Advantage MasterCard account, you must call 1-800-459-6415 to make such a request. Once you close your account you will lose any accumulated rewards.
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  2. Can I lose the cash back rewards accumulated on the card?
    • Yes. You will lose any cash rewards that you have accumulated if your Cash Advantage MasterCard account is more than 6 billing periods past due, if you become subject to bankruptcy proceedings, if we have commenced legal proceedings against you for any amount that you owe us, if we have terminated your account as a result of any default by you under the Cardmember Agreement, or if you close your Cash Advantage MasterCard account.
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PayPass

  1. Who accepts PayPass?
    • Click here for a complete list of merchants who currently accept PayPass.
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  2. Can I get more information about PayPass?
    • Click here for more information about PayPass.
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Other Questions

  1. Will I earn paper Canadian Tire ‘Money’® if I use the card in the Canadian Tire store?
    • No. You are not eligible to earn Canadian Tire paper money when you use the Cash Advantage MasterCard to make purchases at Canadian Tire stores. The Canadian Tire purchase will contribute to your qualifying balance and your rate for earning cash back rewards will be doubled for that purchase.
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