Card Hold

Misplaced your credit card? Not sure where you put your wallet or purse? Or need to curb some impulse spending for a little while?

Now, with Card Hold, you can put your credit card on hold
by simply logging in to your Online Account.

Put your Card
on Hold

You can lock your credit card at any time through your Online Account. Simply sign in and follow the steps below.

While your Card
is on Hold

When your card is on hold, all transactions, cash advances and withdrawals either online or in person will be declined.

This also includes memberships and recurring payments you may have setup at other companies.

You can continue to make payments to your credit card. If you have pre-authorized payments setup, these will continue to be processed.

Taking your Card
off Hold

To take your card off hold, simply sign in to your Online Account and follow the steps below.

Once you’ve successfully completed the steps your card will now be active.

Putting your card on hold will only apply to the primary card.

If you have supplementary cards, they can either login to their Online Account or you can call us at 1-800-459-6415.

Need to report your card as Lost or Stolen?

Call us immediately at 1-800-965-5565 to cancel your card and we will send you a new one in the mail.